NatWest pays businessman £36,000 over unfair bank charges – The Guardian

Posted April 18th, 2007 in banking, news by sally

“A businessman is celebrating a record £36,000 payout after he complained to NatWest about unfair bank penalty charges. It is thought to be the largest sum refunded to an individual customer since the start of the consumer revolt over bank and credit card charges.”

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The Guardian, 17th April 2007