“The aim of this study was to analyse what determines citizens’ confidence in the justice system, by framing levels of confidence in the wider European context. It asks whether levels of confidence reflect simply the performance of the justice system, or are shaped by other factors, such as personal characteristics or attitudes towards public institutions. This research therefore focuses on the broader societal context of these attitudes, and on the opinions of citizens in general, rather than just those of users of the justice system.”
Ministry of Justice, 11th June 2008
Source: www.justice.gov.uk
