Train operators face fines for poor passenger information – Daily Telegraph

Posted December 2nd, 2011 in compensation, complaints, news, railways by tracey

“After a deluge of complaints from commuters who were left stuck on freezing platforms during last winter’s cold snap, the Office of Rail Regulator has taken on new powers to protect train travellers.”

Full story

Daily Telegraph, 1st December 2011

Source: www.telegraph.co.uk