CMA investigation into UK vet market could have big implications for investors – OUT-LAW.com

Posted March 18th, 2024 in animals, competition, news, ombudsmen by tracey

‘The UK’s competition watchdog is to launch an in-depth investigation into the veterinary market due to concerns over poor competition and limited consumer choice, the outcome of which could have direct implications on buy-and-build investors in the sector, commercial and competition law experts have said.’

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OUT-LAW.com, 15th March 2024

Source: www.pinsentmasons.com

Talking Pensions Ep14 – Dominic Harris – Pensions Barrister

Posted March 7th, 2024 in news, ombudsmen, pensions, podcasts by sally

‘In the latest episode of Talking Pensions (recorded in January 2024), Paul talks to the Pensions Ombudsman, Dominic Harris. They discuss Dominic’s background in pensions, the work of the Ombudsman, the recent cyber-incident and the key issues likely to emerge in the future.’

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Pensions Barrister, 7th March 2024

Source: www.pensionsbarrister.com

Ban on Calvin Klein’s FKA twigs ad revoked after ASA climbdown – The Guardian

Posted March 6th, 2024 in advertising, complaints, news, ombudsmen, women by sally

‘The UK’s Advertising Standards Authority has backtracked on its decision to ban a Calvin Klein advertisement featuring the British singer FKA twigs, citing the “strength of public feeling”.’

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The Guardian, 6th March 2024

Source: www.theguardian.com

Police force reprimanded after incorrectly merging records of people with same name and date of birth – Local Government Lawyer

Posted March 4th, 2024 in data protection, local government, news, ombudsmen, police, victims by tracey

‘The Information Commissioner’s Office (ICO) has issued a reprimand to West Midlands Police (WMP) after the force “repeatedly” mixed up two people’s personal information.’

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Local Government Lawyer, 1st March 2024

Source: www.localgovernmentlawyer.co.uk

Dozens of ‘major’ compliance breaches at Bank of England, NAO reports – The Guardian

Posted March 4th, 2024 in auditors, banking, news, ombudsmen by tracey

‘Dozens of “major” compliance breaches have been unearthed at the Bank of England, despite progress to fix shortcomings after misuse of the central bank’s audio feed by hedge funds four years ago.’

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The Guardian, 4th March 2024

Source: www.theguardian.com

Fresh investigation launched into one of UK’s biggest abuse scandals – The Guardian

Posted February 29th, 2024 in assault, news, ombudsmen, prison officers, prisons, sexual offences, young offenders by sally

‘Investigators looking into one of the UK’s biggest abuse scandals have said they hope to find answers into how it was allowed to happen and provide “some level of closure” for the victims.’

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The Guardian, 28th February 2024

Source: www.theguardian.com

ICO guide addresses Online Safety Act and GDPR cross-over – OUT-LAW.com

Posted February 28th, 2024 in data protection, internet, news, ombudsmen by sally

‘New guidance has been issued by the UK’s Information Commissioner’s Office (ICO) to help content platforms meet their duties under the UK’s Online Safety Act in a way that accords with UK data protection law.’

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OUT-LAW.com, 27th February 2024

Source: www.pinsentmasons.com

UK housebuilders investigated over possible information-sharing – The Guardian

Posted February 26th, 2024 in competition, housing, local government, news, ombudsmen, planning by tracey

‘The UK competition watchdog has opened an investigation into eight housebuilders after evidence they may be sharing commercially sensitive information.’

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The Guardian, 26th February 2024

Source: www.theguardian.com

List of prison deaths to be published in move ‘from secrecy to openness’ – The Independent

Posted February 23rd, 2024 in death in custody, disclosure, Ministry of Justice, news, ombudsmen, prisons, statistics by michael

‘The prisons and probation ombudsman (PPO) will post weekly updates identifying those who have died, the prison where they were being held and the date of their death.’

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The Independent, 22nd February 2024

Source: www.independent.co.uk

‘Scandalous’ if UK watchdog role left empty when Rwanda plan starts, says inspector – The Guardian

‘The UK’s chief inspector of borders and immigration has called it “scandalous” that his watchdog role could be left vacant while the Rwanda scheme is introduced.’

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The Guardian, 19th February 2024

Source: www.theguardian.com

Council told to pay £15k after failings led to child missing education for two years – Local Government Lawyer

Posted February 13th, 2024 in compensation, families, local government, news, ombudsmen, special educational needs by tracey

‘The Local Government and Social Care Ombudsman has called on North Northamptonshire Council to pay nearly £15,000 after the local authority’s failings led to a child missing out on education for two years.’

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Local Government Lawyer, 12th February 2024

Source: www.localgovernmentlawyer.co.uk

Vulnerable family forced to eat Christmas dinner on floor after landlord fails to fix flat – The Independent

Posted February 6th, 2024 in compensation, housing, landlord & tenant, news, ombudsmen, repairs by tracey

‘A mother and her two young children were forced to eat their Christmas dinner on the floor after water flooded their flat and they were moved into temporary accommodation. The housing ombudsman has ordered their landlord, Yorkshire Housing, to pay nearly £4000 to the family after it found they were guilty of severe maladministration over the handling of the leak, damp and mould.’

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The Independent, 6th February 2024

Source: www.independent.co.uk

Environmental watchdog criticises Government over lack of monitoring and transparency – Local Government Lawyer

‘The Office for Environmental Protection (OEP) has attacked the Government over a lack of transparency in measures to protect the environment.’

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Local Government Lawyer, 25th January 2024

Source: www.localgovernmentlawyer.co.uk

Ombudsman finds “significant delays” in response of council to complaints from vulnerable man left in unsuitable accommodation – Local Government Lawyer

Posted January 25th, 2024 in complaints, delay, disabled persons, housing, local government, news, ombudsmen by sally

‘The Local Government and Social Care Ombudsman (LGSCO) has recommended that Peterborough City Council pay more than £2,900 after its delay in revising the housing priority of a vulnerable man.’

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Local Government Lawyer, 24th January 2024

Source: www.localgovernmentlawyer.co.uk

BBC review: Ofcom to gain more powers over BBC News website – BBC News

Posted January 22nd, 2024 in BBC, enforcement, government departments, internet, news, ombudsmen by tracey

‘Ofcom is to gain more powers over BBC online services, including the BBC News website, as part of a series of changes unveiled by the government.’

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BBC News, 22nd January 2024

Source: www.bbc.co.uk

Housing Ombudsman criticises council over four cases of severe maladministration, covering “wide range of responsibilities” – Local Government Lawyer

‘The Housing Ombudsman has criticised Croydon Council after finding severe maladministration in four cases that covered several aspects of the landlord’s responsibilities, including anti-social behaviour, adaptations and mutual exchange.’

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Local Government Lawyer, 16th January 2024

Source: www.localgovernmentlawyer.co.uk

HelloFresh fined over millions of spam texts and emails – BBC News

Posted January 12th, 2024 in advertising, complaints, electronic mail, fines, news, ombudsmen, telecommunications by sally

‘Food delivery company HelloFresh has been fined for sending millions of spam emails and texts to customers.’

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BBC News, 11th January 2024

Source: www.bbc.co.uk

Major social landlord to pay nearly £11,000 to residents after failings in damp and leak repairs – Local Government Lawyer

‘The Housing Ombudsman has ordered Clarion Housing Association to pay £10,800 in compensation to tenant households after it made four findings of severe maladministration across three cases.’

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Local Government Lawyer, 9th January 2024

Source: www.localgovernmentlawyer.co.uk

Council told to deduct £11k from outstanding care home fees after delays in carrying out financial assessment – Local Government Lawyer

Posted January 9th, 2024 in care homes, elderly, fees, local government, news, ombudsmen by tracey

‘The Local Government and Social Care Ombudsman has found fault in the way that Essex County Council carried out a financial assessment and a deferred payment process for an elderly man with dementia.’

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Local Government Lawyer, 8th January 2024

Source: www.localgovernmentlawyer.co.uk

Ombudsman overpayment determination – Pensions Barrister

Posted January 4th, 2024 in news, ombudsmen, pensions by sally

‘The Pensions Ombudsman (TPO) has published his first determination since the Court of Appeal’s decision in The Pensions Ombudsman v CMG Pension Trustees Ltd [2023] EWCA Civ 1258 of a complaint by a scheme member relating to the recovery of overpaid benefits from his future pension payments.’

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Pensions Barrister, 4th January 2024

Source: www.pensionsbarrister.com