Landline phone prices review launched by Ofcom – BBC News

Posted December 1st, 2016 in consumer protection, news, telecommunications by sally

‘Telecoms regulator Ofcom has launched a review of landline rental prices after concerns that people may not be getting value for money.’

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BBC News, 1st December 2016

Source: www.bbc.co.uk

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Broadband advert rule changes come into effect – BBC News

Posted October 31st, 2016 in advertising, consumer protection, contracts, internet, news by sally

‘New rules forcing broadband firms to be clearer in adverts on the costs of their contracts have come into effect.’

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BBC News, 31st October 2016

Source: www.bbc.co.uk

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Online gambling operators being scrutinised for compliance with UK consumer protection rules – Out-Law.com

Posted October 25th, 2016 in consumer protection, gambling, internet, news by michael

‘An investigation into online gambling operators’ compliance with UK consumer protection rules has been opened by the Competition and Markets Authority (CMA).’

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Out-Law.com, 25th October 2016

Source: www.out-law.com

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Competition watchdog to investigate online betting firms – The Guardian

Posted October 21st, 2016 in competition, consumer protection, fines, gambling, news by sally

‘Online betting companies could face fines and be forced to changed their practices after it was announced they are to be investigated by the competition watchdog over whether they are treating customers fairly.’

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The Guardian, 21st October 2016

Source: www.guardian.co.uk

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Dressing gown loophole: Outdated laws let shops sell highly flammable robes – Daily Telegraph

Posted October 21st, 2016 in consumer protection, fire, health & safety, news by sally

‘Dressing gown owners are being warned to stay away from candles and open fires while wearing them, as a loophole in UK safety law means they can be made with highly flammable material.’

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Daily Telegraph, 20th October 2016

Source: www.telegraph.co.uk

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Millions of rail travelers to be eligible for compensation if trains are 15 minutes late – but new terms will not be UK-wide until as late as 2025 – Daily Telegraph

Posted October 13th, 2016 in compensation, consumer protection, delay, news, railways, transport by tracey

Millions of commuters will be eligible for compensation if their trains are more than 15 minutes late, ministers will announce today but some passengers will have to wait up to a decade for the change to come into force.’

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Daily telegraph, 13th October 2016

Source: www.telegraph.co.uk

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Trading standards body in court threat over cuts and statutory duties – Local Government Lawyer

Posted October 11th, 2016 in consumer protection, contempt of court, local government, news, standards by sally

‘The Chartered Trading Standards Institute (CTSI) has warned councils to “think carefully about their statutory duties when making cuts – or risk being hauled before the courts”.’

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Local Government Lawyer, 10th October 2016

Source: www.localgovernmentlawyer.co.uk

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Price comparison sites to be probed by watchdog – BBC News

Posted October 3rd, 2016 in competition, consumer protection, internet, news by sally

‘The way price comparison websites work is to be examined by the Competition and Markets Authority (CMA).’

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BBC News, 29th September 2016

Source: www.bbc.co.uk

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Watchdog to compare the market for price comparison websites – Daily Telegraph

Posted September 29th, 2016 in competition, consumer protection, internet, news by tracey

‘Price comparison websites will be scrutinised by the competition watchdog as it considers how the tools benefit consumers and competition.’

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Daily Telegraph, 29th September 2016

Source: www.telegraph.co.uk

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Horsemeat scandal: Three men face trial over conspiring to sell contaminated meat as beef – The Independent

Posted September 28th, 2016 in conspiracy, consumer protection, food, fraud, news by sally

‘Three men have appeared in court over allegations they passed horsemeat off as beef.’

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The Independent, 27th September 2016

Source: www.independent.co.uk

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Law Society and Bar Council condemn regulators for “attacks” on profession – Legal Futures

Posted September 23rd, 2016 in barristers, consumer protection, legal services, news, solicitors by sally

‘The Law Society has raised its opposition to the Solicitors Regulation Authority’s (SRA) plan to allow practising solicitors to operate from unregulated law firms to an unprecedented level, issuing a report that said there would be little or no economic benefit from the move.’

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Legal Futures, 23rd September 2016

Source: www.legalfutures.co.uk

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MasterCard sued for £14bn in largest ever British legal claim – The Guardian

Posted September 9th, 2016 in class actions, competition, consumer credit, consumer protection, EC law, fees, news, tribunals by tracey

‘Credit card group MasterCard is being sued for £14bn, the largest legal claim in British history, in a landmark lawsuit over allegations that it overcharged 46m UK consumers.’

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The Guardian, 8th September 2016

Source: www.guardian.co.uk

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Amazon Dash button launch may run into problems with EU law, says expert – OUT-LAW.com

Posted September 5th, 2016 in consumer protection, contracts, EC law, electronic commerce, news, sale of goods by sally

‘Amazon launched its Dash button service in Europe this week, providing users with Wi-Fi connected ‘buttons’ to order products such as toilet paper and washing powder.’

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OUT-LAW.com, 2nd September 2016

Source: www.out-law.com

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Walkers Crisps holiday competition advert banned following complaints – The Guardian

Posted August 17th, 2016 in advertising, complaints, consumer protection, news by sally

‘An advert for a Walkers Crisps competition offering 20,000 holidays has been banned after more than 100 consumers complained that the trips on offer were virtually impossible to win.’

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The Guardian, 17th August 2016

Source: www.guardian.co.uk

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Watchdog demands banking overhaul to save customers money – The Guardian

Posted August 9th, 2016 in banking, competition, consumer protection, news by sally

‘A package of measures intended to help customers save £92 a year by switching their bank accounts has been unveiled by the competition watchdog after a two-year investigation into the sector.’

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The Guardian, 9th August 2016

Source: www.guardian.co.uk

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Trading standards institute: consumers are no longer protected – The Guardian

Posted August 8th, 2016 in budgets, consumer protection, local government, news, standards, statistics by sally

‘Trading standards officers have accused the government of failing to protect consumers after it emerged that the local council budget for policing rogue traders has fallen to just £1.99 a year per citizen.’

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The Guardian, 7th August 2016

Source: www.guardian.co.uk

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Strengthen rules on premium rate texts, says regulator – BBC News

‘Rules should be strengthened to avoid mobile users being hit by unexpected charges on premium rate texts, a regulator has said.’

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BBC News, 5th August 2016

Source: www.bbc.co.uk

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Mother sues Argos for £20m over ‘unsafe baby car seat’ after urgent recall – Daily Telegraph

Posted August 5th, 2016 in consumer protection, health & safety, news, sale of goods by tracey

‘A mother is suing Argos for a £20 million over an allegedly “unsafe baby car seat” she says “put her son’s life at risk.” ‘

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Daily Telegraph, 5th August 2016

Source: www.telegraph.co.uk

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Claims Management Regulator – Misleading marketing statements – Ministry of Justice

‘We have put together a list of misleading statements which demonstrate some of the types of advertising and marketing that is not compliant with our rules.’

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Ministry of Justice, 29th July 2016

Source: www.gov.uk/government/organisations/ministry-of-justice

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Universities getting better on consumer law issues, but work still to be done, says CMA – OUT-LAW.com

‘Awareness among universities of their responsibilities under consumer protection law is increasing, although some poor practices remain, the UK’s competition watchdog has found.’

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OUT-LAW.com, 26th July 2016

Source: www.out-law.com

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