EE fined £1m by Ofcom for poor complaints handling – BBC News

Posted July 3rd, 2015 in complaints, consumer protection, fines, news, telecommunications by tracey

‘EE, the UK’s largest mobile phone operator, has been fined £1m by the regulator Ofcom for breaching rules on handling customer complaints.’

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BBC News, 3rd July 2015

Source: www.bbc.co.uk

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IPCC clears police after man died in Bradford raid – BBC News

Posted July 2nd, 2015 in complaints, firearms, news, ombudsmen, police, professional conduct by sally

‘No police officers will face legal action after a man died of a gunshot wound in a raid on a Bradford house.’

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BBC News, 2nd July 2015

Source: www.bbc.co.uk

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Alison Morrison murder: Trevor Gibbon jailed for 28 years – BBC News

Posted July 1st, 2015 in complaints, harassment, murder, news, sentencing by sally

‘A man who murdered his neighbour in “a merciless act of vengeance” after a campaign of harassment has been jailed for 28 years.’

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BBC News, 30th June 2015

Source: www.bbc.co.uk

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Protein World’s ‘beach body ready’ ads do not objectify women, says watchdog – The Guardian

Posted July 1st, 2015 in advertising, complaints, health, news by sally

‘Protein World’s controversial “beach body ready” campaign has been cleared by the UK ad watchdog despite nearly 400 complaints it objectified women and was socially irresponsible.’

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The Guardian, 1st July 2015

Source: www.guardian.co.uk

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Judge’s Instagram ruling a ‘practical solution’ to problems of online anonymity, says expert – OUT-LAW.com

‘A judge’s decision to allow a man experiencing alleged harassment over the internet to serve legal claims to the person accused of the activity via Instagram “appears to be a practical solution” to the issue of online anonymity, an expert has said.’

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OUT-LAW.com, 26th June 2015

Source: www.out-law.com

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Police face flood of compensation claims over child abuse failures – Daily Telegraph

Posted June 29th, 2015 in child abuse, compensation, complaints, news, police by sally

‘Sir Thomas Winsor, the official police watchdog, says senior officers share the blame for failures to properly investigate paedophile abuse, opening door to legal action.’

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Daily Telegraph, 28th June 2015

Source: www.telegraph.co.uk

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Essex police officers put on notice over child abuse case handling – BBC News

Posted June 26th, 2015 in child abuse, complaints, news, police by sally

‘Twenty-nine serving and former police officers have been put on notice as part of an investigation into Essex Police’s handling of child abuse cases.’

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BBC News, 25th June 2015

Source: www.bbc.co.uk

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Policeman who slept with rape victim to dodge gross misconduct charge – The Guardian

‘Decision to let DS Robert Dawson retire contradicts new regulations by Theresa May to stop officers avoiding disciplinary action by quitting the force.’

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The Guardian, 24th June 2015

Source: www.guardian.co.uk

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Students awarded £400,000 compensation after complaints – BBC News

Posted June 18th, 2015 in compensation, complaints, news, universities by sally

‘Universities in England and Wales paid £400,000 in compensation to students last year, following complaints.’
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BBC News, 18th June 2015

Source: www.bbc.co.uk

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Police watchdog investigates death of man in custody in Luton – The Guardian

Posted June 15th, 2015 in complaints, death in custody, domestic violence, inquests, news, ombudsmen, police by sally

‘The police watchdog has launched an investigation after a 25-year-old man died in custody.’

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The Guardian, 13th June 2015

Source: www.guardian.co.uk

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Woman ‘wins £37,000 damages’ after she was strip-searched and left naked by Met police – The Independent

‘A woman, who was forcibly strip-searched by police officers then left naked in a custody cell while cameras broadcast her image, has won £37,000 in damages from the Metropolitan Police, the Guardian has reported.’

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The Independent, 14th June 2015

Source: www.independent.co.uk

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It’s 30 years since the miners’ strike. But justice for Orgreave shouldn’t have a time limit – The Guardian

‘Police behaviour at Orgreave paved the way for Hillsborough five years later. The IPCC’s decision not to investigate teaches the state that it can mistreat citizens with impunity.’

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The Guardian, 12th June 2015

Source: www.guardian.co.uk

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IPCC will not investigate Orgreave police action during miners’ strike – The Guardian

‘The Independent Police Complaints Commission will not mount a formal investigation into allegations of criminal wrongdoing by police even though it has found evidence to suggest that police officers assaulted miners at the mass picket of the Orgreave coking plant during the 1984-85 miners’ strike, then perverted the course of justice and committed perjury in the failed prosecutions which followed.’

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The Guardian, 12th June 2015

Source: www.guardian.co.uk

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Gynaecologist Rob Jones: Hundreds of women in legal claim – BBC News

Posted June 11th, 2015 in complaints, damages, doctors, news, women by sally

‘Two hundred women treated by a disgraced surgeon have joined a group taking legal action against the Royal Cornwall Hospitals Trust.’

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BBC News, 10th June 2015

Source: www.bbc.co.uk

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Belgravia Auto Valet advert is banned by the ASA for being ‘sexist’ and ‘demeaning to women’ – The Independent

Posted June 11th, 2015 in advertising, complaints, news, sex discrimination, women by sally

‘An online advert for a London car wash which showed young bikini-clad women pouring soapy water over themselves has been banned by the Advertising Standards Authority (ASA) – after receiving just one complaint.’

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The Independent, 10th June 2015

Source: www.independent.co.uk

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Mark Duggan’s family lead call for a public inquiry into UK policing – The Guardian

Posted June 8th, 2015 in complaints, firearms, inquiries, news, police, racism by sally

‘Mark Duggan’s family, relatives of other black men killed in custody, and one of the UK’s most senior black lawyers have called for a public inquiry into policing in Britain.’

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The Guardian, 7th June 2015

Source: www.guardian.co.uk

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Record PPI fine for Lloyds knocks 12% off Horta-Osório’s bonus – The Guardian

‘Lloyds Banking Group has docked £350,000 from the bonus of its boss António Horta-Osório after being hit with a £117m fine for unacceptable handling of compensation claims for payment protection insurance.’

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The Guardian, 5th June 2015

Source: www.guardian.co.uk

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Habib Ullah death: Seven-year wait for conduct hearing – BBC News

‘The actions of five officers during and after the death of a father-of-three will be aired in public later. Until recently, nearly every police disciplinary hearing was held behind closed doors.’

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BBC News, 4th June 2015

Source: www.bbc.co.uk

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‘Unhealthily underweight model’ Yves Saint Laurent advert banned – BBC News

Posted June 3rd, 2015 in advertising, complaints, health, news, ombudsmen by sally

‘An Yves Saint Laurent advertisement featuring an “unhealthily underweight” model has been banned by the Advertising Standards Authority (ASA).’

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BBC news, 3rd June 2015

Source: www.bbc.co.uk

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Addil Haroon: Death crash man’s jail term reviewed – BBC News

‘The sentence of a teenager who boasted of driving at 142mph on a motorway the night before he killed a man in a high-speed crash is to be reviewed.’

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BBC News, 29th May 2015

Source: www.bbc.co.uk

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