Watchdog bans misleading Amazon Prime ‘free trial’ ad – Daily Telegraph

Posted March 5th, 2015 in advertising, complaints, consumer protection, media, news by tracey

‘Amazon has been banned from sending an advertisement to customers promoting a “free trial” of its Amazon Prime service after the Advertising Standards Authority (ASA) ruled it was misleading.’

Full story

Daily Telegraph, 4th March 2015

Source: www.telegraph.co.uk

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Metropolitan Police corruption suspensions near 50 over two years – BBC News

‘Nearly 50 Metropolitan police officers and 26 staff members have been suspended for alleged corruption in the past two years, figures show.’

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BBC News, 3rd March 2015

Source:www.bbc.co.uk

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The Big Fat Gypsy Judicial Review – UK Human Rights Blog

Posted February 27th, 2015 in codes of practice, complaints, gipsies, human rights, media, news, privacy, racism by tracey

‘Traveller Movement v Ofcom and Channel 4, [2015] EWHC 406 (Admin), 20 February 2015. One of the nation’s great televisual fascinations last week became the unlikely subject of an Administrative Court judgment that demonstrates the limits of common law standards of fairness, as well as the lightness of touch applied by the courts when reviewing the decision-making of the media regulator.’

Full story

UK Human Rights Blog, 26th February 2015

Source: www.ukhumanrightsblog.com

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TV ad for ‘world’s slimmest phone’ banned for objectifying women – The Guardian

Posted February 26th, 2015 in advertising, complaints, news, women by sally

‘A TV ad for the “world’s slimmest phone” has been banned for objectifying women.’

Full story

The Guardian, 25th February 2015

Source: www.guardian.co.uk

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Press regulator to look at Daily Telegraph and HSBC allegations – The Guardian

‘The press regulator is to look at allegations that the Daily Telegraph allowed commercial pressures to dictate editorial decisions following Peter Oborne’s resignation over its coverage of HSBC.’

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The Guardian, 24th February 2015

Source: www.guardian.co.uk

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PPI problems still the cause of most complaints to financial ombudsman – The Guardian

Posted February 24th, 2015 in banking, complaints, financial regulation, insurance, news, reports by sally

‘Complaints about payment protection insurance (PPI) are still making up two-thirds of all the cases being dealt with by the financial ombudsman, which named Lloyds and Barclays as Britain’s two “most complained-about” financial firms.’

Full story

The Guardian, 24th February 2016

Source: www.guardian.co.uk

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Lawyers using libel threats to “intimidate” clients who post negative reviews online – Legal Futures

‘Lawyers are increasingly using threats of libel action to intimidate clients into taking down negative reviews from comparison websites, it was claimed yesterday.’

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Legal Futures, 20th February 2015

Source: www.legalfutures.co.uk

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Booking.com travel advert cleared by watchdog – BBC News

Posted February 18th, 2015 in advertising, complaints, news by sally

‘A travel website’s TV advert that used the word “booking” as an apparent substitute for an expletive has been cleared by the advertising watchdog.’

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BBC News, 18th February 2015

Source: www.bbc.co.uk

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Regulator tidies up complaint handling powers – Bar Standards Board

Posted February 13th, 2015 in barristers, complaints, disciplinary procedures, press releases by tracey

‘The Bar Standards Board (BSB) wants to tidy up the regulations in relation to complaint handling by removing the power of its Professional Conduct Committee (PCC) to take “No Further Action” (NFA) decisions.’

Full press release

Bar Standards Board, 12th February 2015

Source: www.barstandardsboard.org.uk

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Una Crown murder: Police made ‘flawed decisions’ – BBC News

Posted February 12th, 2015 in complaints, murder, news, police by sally

“Flawed decisions” were made by police investigating a widow’s death when they failed to realise they were dealing with a murder scene, a review has said.

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BBC News, 11th February 2015

Source: www.bbc.co.uk

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Essex Police apologises over 30 child abuse investigations – BBC News

Posted February 12th, 2015 in child abuse, complaints, news, police, victims by sally

‘A police force has apologised to alleged child abuse victims after it found problems with 30 investigations involving 59 children.’

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BBC News, 11th February 2015

Source: www.bbc.co.uk

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Sun journalists retrial row after judge removed from case – The Guardian

Posted February 9th, 2015 in complaints, electronic mail, judges, media, news, trials by sally

‘A decision to remove a judge lined up for a retrial of four Sun journalists has led to a legal row at the Old Bailey involving some of the most senior judges in the country.’

Full story

The Guardian, 6th February 2015

Source: www.guardian.co.uk

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Victims of Rotherham abuse scandal complained about killed PC, lawyer says – The Guardian

Posted February 9th, 2015 in child abuse, complaints, news, police, professional conduct by sally

‘A specialist child abuse lawyer has said two victims of the Rotherham scandal had complained to him about a police officer who has since been killed in a car crash.’

Full story

The Guardian, 8th February 2015

Source: www.guardian.co.uk

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ASA bans advert implying vitamin pills could help women conceive – The Guardian

Posted February 4th, 2015 in advertising, complaints, consumer protection, food, health, news, pregnancy, regulations by sally

‘An advert for a vitamin supplement designed for women trying to conceive has been banned after the regulator ruled there was no proof that the product could increase the likelihood of pregnancy.’

Full story

The Guardian, 4th February 2015

Source: www.guardian.co.uk

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School exclusion revised guidance withdrawn after legal action threat – The Guardian

Posted February 3rd, 2015 in complaints, education, news, school exclusions by tracey

‘The government has been forced into an embarrassing climbdown on school exclusions just weeks after introducing new guidelines to headteachers aimed at toughening up discipline in schools.’

Full story

The Guardian, 3rd February 2015

Source: www.guardian.co.uk

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Lee Balkwell concrete mixer death: Family awarded £12,000 – BBC News

‘The family of a man found dead in a concrete mixer in Essex has been awarded £12,000 in compensation.’

Full story

BBC News, 30th January 2015

Source: www.bbc.co.uk

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FCA could call time on PPI claims – The Guardian

Posted January 30th, 2015 in compensation, complaints, financial regulation, insurance, news, time limits by sally

‘Britain’s financial watchdog has raised the possibility of introducing a time limit on complaints about payment protection insurance, the mis-selling scandal that has cost banks more than £17bn in compensation.’

Full story

The Guardian, 30th January 2015

Source: www.guardian.co.uk

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Schools watchdog chief denies Ofsted has anti-Christian agenda – The Guardian

Posted January 29th, 2015 in Christianity, complaints, education, news, select committees by sally

‘The chief inspector of schools has been forced to deny that Ofsted had a political agenda against Christian schools after he came under fire from MPs following damning reports by inspectors for two free schools.’

Full story

The Guardian, 28th January 2015

Source: www.guardian.co.uk

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Victims’ commissioner: Complaints are not being taken seriously – Daily Telegraph

Posted January 27th, 2015 in codes of practice, complaints, news, reports, victims by sally

‘ ”Something is going terribly wrong” with the way victims of crime are treated by the system, says the victims’ tsar.’

Full story

Daily Telegraph, 27th January 2015

Source: www.telegraph.co.uk

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Julian Cole family hit out at IPCC over police brutality allegations – The Guardian

‘The family of a 21-year-old athlete left with a broken neck after he was detained by police 20 months ago have spoken publicly for the first time, complaining they are no clearer about what happened.’

Full story

The Guardian, 26th January 2015

Source: www.guardian.co.uk

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