IPCC to investigate delays in dealing with intelligence on hundreds of suspected paedophiles – Daily Telegraph

‘The Independent Police Complaints Commission will investigate how staff at the Child Exploitation and Online Protection Centre dealt with information from the Canadian police.’

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Daily Telegraph, 23rd January 2015

Source: www.telegraph.co.uk

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Breck Bednar murder: PCC links lack of action on mother’s warning to cutbacks – The Guardian

Posted January 20th, 2015 in complaints, murder, news, police, recidivists, sexual grooming by sally

‘The mother of a schoolboy murdered by a teenager he met online has criticised a police and crime commissioner for suggesting that cutbacks were to blame for the police’s failure to act on her warnings about her son’s killer.’

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The Guardian, 19th January 2015

Source: www.guardian.co.uk

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Attorney general unable to review teacher-pupil sex sentence – The Guardian

‘A judge who gave a teacher a suspended sentence after suggesting he had been “groomed” by a pupil he was convicted of having sex with is to face an official investigation. Stuart Kerner, 44, was found guilty last month of two counts of sexual activity with a child by a person in a position of trust. But on Wednesday, he was given a suspended 18-month sentence by Joanna Greenberg QC, who said it was clear that his 16-year-old victim was obsessed with him.’

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The Guardian, 15th January 2015

Source: www.guardian.co.uk

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Ian Watkins’ ex-lover found not guilty over child abuse images – The Guardian

‘A woman who repeatedly warned police about the paedophile activities of the disgraced rock star Ian Watkins, but was herself prosecuted after trying to entrap him, claimed children could have been saved from abuse if she had been believed.’

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The Guardian, 14th January 2015

Source: www.guardian.co.uk

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First ombudsman decisions in pension liberation cases show need for a change in the law, says expert – OUT-LAW.com

Posted January 12th, 2015 in complaints, news, ombudsmen, pensions by sally

‘The Pensions Ombudsman has dismissed complaints by three pension scheme members who were prevented from transferring their savings into suspected liberation schemes, but has warned that “mere suspicion” is not enough reason for a provider to block a transfer request.’

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OUT-LAW.com, 12th January 2015

Source: www.out-law.com

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Complaint trends for 2015 – RPC Financial Services Blog

Posted January 8th, 2015 in complaints, financial advice, financial regulation, news, pensions by sally

‘The FOS yesterday published its 2015/16 budget consultation.  In short, we can expect more of the same.’

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RPC Financial Services Blog, 7th January 2015

Source: www.rpc.co.uk

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Regina (Delezuch) v Chief Constable of Leicestershire Police; Regina (Duggan) v Association of Chief Police Officers – WLR Daily

Posted January 6th, 2015 in appeals, complaints, human rights, law reports, police by sally

Regina (Delezuch) v Chief Constable of Leicestershire Police; Regina (Duggan) v Association of Chief Police Officers [2014] EWCA Civ 1635; [2014] WLR (D) 560

‘The College of Policing guidance relating to post-incident management of investigations into deaths that followed the use of force by police officers met the procedural requirements of article 2 of the Convention for the Protection of Human Rights and Fundamental Freedoms and so was lawful.’

WLR Daily, 19th December 2014

Source: www.iclr.co.uk

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EastEnders cleared of breaching Ofcom rules – BBC News

Posted January 6th, 2015 in BBC, codes of practice, complaints, media, news, ombudsmen by sally

‘Media watchdog Ofcom has cleared the BBC of breaching broadcasting rules over a rape storyline, which prompted complaints from the public.’

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BBC News, 5th January 2015

Source: www.bbc.co.uk

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Triennial review of the IPCC: Terms of Reference – Home Office

Posted December 16th, 2014 in complaints, news, police by tracey

‘Terms of Reference describe the aims and scope of the triennial review of the IPCC.’

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Home Office, 15th December 2014

Source: www.gov.uk/home-office

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Mentally ill teenagers will no longer be held in police cells – The Guardian

Posted December 15th, 2014 in complaints, detention, mental health, news, police, statistics, young offenders by tracey

‘Mentally ill teenagers will no longer be taken to police stations and detained in cells under reforms to be announced by the home secretary, Theresa May, this week.’

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The Guardian, 15th December 2014

Source: www.guardian.co.uk

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Murdered mum Natasha Trevis ‘not listened to’, report finds – BBC News

Posted December 15th, 2014 in complaints, domestic violence, murder, news, police, reports, sentencing, social services by tracey

‘A mother of three murdered by her “controlling” partner was “not listened to or heard” by the authorities, a report has found.’

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BBC News, 15th December 2014

Source: www.bbc.co.uk

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“Named and shamed” barrister hits back at “misleading” ombudsman – Legal Futures

Posted December 12th, 2014 in barristers, complaints, disciplinary procedures, legal ombudsman, news by sally

‘The first lawyer to be “named and shamed” by the Legal Ombudsman (LeO) for a series of complaints has argued that he is only “trying to adapt to new market forces”.’

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Legal Futures, 12th December 2014

Source: www.legalfutures.co.uk

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Police to lose complaints powers – The Guardian

Posted December 11th, 2014 in complaints, consultations, news, police by sally

‘Police forces are to be stripped of the power to manage public complaints made against their own officers, the home secretary will announce on Thursday.

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The Guardian, 11th December 2014

Source: www.guardian.co.uk

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Public access barrister named as ‘a risk’ to clients – Law Society’s Gazette

Posted December 9th, 2014 in barristers, complaints, disciplinary procedures, disclosure, legal ombudsman, news by sally

‘The Legal Ombudsman has taken the unprecedented step of naming a lawyer who has been subject to 25 complaints in the past two years.’

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Law Society’s Gazette, 9th December 2014

Source: www.lawgazette.co.uk

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Mother in High Court challenge against NHS ombudsman – BBC News

Posted December 2nd, 2014 in cancer, complaints, health, medical records, news, ombudsmen by sally

‘The mother of a young woman who died in hospital is challenging the Parliamentary and Health Services Ombudsman (PHSO) in the High Court.’

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BBC News, 2nd December 2014

Source: www.bbc.co.uk

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Ched Evans rape debate: Ofcom to investigate BBC DJ’s comments – The Guardian

Posted December 1st, 2014 in complaints, media, news, rape by tracey

‘The UK media regulator has launched an investigation into comments made by BBC Radio Norfolk DJ Nick Conrad during a discussion about convicted rapist Ched Evans.’

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The Guardian, 1st December 2014

Source: www.guardian.co.uk

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Police watchdog has carried out six investigations into commissioners – The Guardian

Posted December 1st, 2014 in complaints, expenses, news, police by tracey

‘The policing watchdog for England and Wales has carried out six investigations into police and crime commissioners since they took up their posts two years ago.’

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The Guardian, 1st December 2014

Source: www.guardian.co.uk

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Children’s home owner John Allen found guilty of 26 sexual abuse charges – The Guardian

Posted November 27th, 2014 in care homes, carers, child abuse, complaints, news, police, sexual offences, social services by sally

‘The owner of a group of children’s homes has been found guilty of 26 charges of sexual abuse against troubled and vulnerable youngsters who were in his care.’

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The Guardian, 26th November 2014

Source: www.guardian.co.uk

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Stop Retaliating! – NearlyLegal

Posted November 27th, 2014 in bills, complaints, housing, landlord & tenant, news, notification, repairs, time limits by sally

‘The Tenancies Reform Bill has now been formally published following its second reading. The Bill has changed substantially from the original version that was put forward by Sarah Teather MP and drafted by Shelter. We commented on the Bill before as we had seen the version produced at first reading. The Bill has now benefitted from the gentle caress of the Parliamentary Draftsman’s office so it looks entirely different.’

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NearlyLegal, 27th November 2014

Source: www.nearlylegal.co.uk

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Inquiry into paedophile William Vahey finds serious failures at school – The Guardian

Posted November 27th, 2014 in complaints, education, inquiries, news, reports, sexual offences, teachers by sally

‘The headmaster of an elite London school where the US paedophile William Vahey abused more than 60 boys dismissed a complaint about his worrying conduct on a field trip as “unfair pressure” by “vindictive parents”, an independent report in to his criminality has revealed.’

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The Guardian, 26th November 2014

Source: www.guardian.co.uk

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