Triennial review of the IPCC: Terms of Reference – Home Office

Posted December 16th, 2014 in complaints, news, police by tracey

‘Terms of Reference describe the aims and scope of the triennial review of the IPCC.’

Full text

Home Office, 15th December 2014

Source: www.gov.uk/home-office

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Mentally ill teenagers will no longer be held in police cells – The Guardian

Posted December 15th, 2014 in complaints, detention, mental health, news, police, statistics, young offenders by tracey

‘Mentally ill teenagers will no longer be taken to police stations and detained in cells under reforms to be announced by the home secretary, Theresa May, this week.’

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The Guardian, 15th December 2014

Source: www.guardian.co.uk

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Murdered mum Natasha Trevis ‘not listened to’, report finds – BBC News

Posted December 15th, 2014 in complaints, domestic violence, murder, news, police, reports, sentencing, social services by tracey

‘A mother of three murdered by her “controlling” partner was “not listened to or heard” by the authorities, a report has found.’

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BBC News, 15th December 2014

Source: www.bbc.co.uk

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“Named and shamed” barrister hits back at “misleading” ombudsman – Legal Futures

Posted December 12th, 2014 in barristers, complaints, disciplinary procedures, legal ombudsman, news by sally

‘The first lawyer to be “named and shamed” by the Legal Ombudsman (LeO) for a series of complaints has argued that he is only “trying to adapt to new market forces”.’

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Legal Futures, 12th December 2014

Source: www.legalfutures.co.uk

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Police to lose complaints powers – The Guardian

Posted December 11th, 2014 in complaints, consultations, news, police by sally

‘Police forces are to be stripped of the power to manage public complaints made against their own officers, the home secretary will announce on Thursday.

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The Guardian, 11th December 2014

Source: www.guardian.co.uk

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Public access barrister named as ‘a risk’ to clients – Law Society’s Gazette

Posted December 9th, 2014 in barristers, complaints, disciplinary procedures, disclosure, legal ombudsman, news by sally

‘The Legal Ombudsman has taken the unprecedented step of naming a lawyer who has been subject to 25 complaints in the past two years.’

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Law Society’s Gazette, 9th December 2014

Source: www.lawgazette.co.uk

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Mother in High Court challenge against NHS ombudsman – BBC News

Posted December 2nd, 2014 in cancer, complaints, health, medical records, news, ombudsmen by sally

‘The mother of a young woman who died in hospital is challenging the Parliamentary and Health Services Ombudsman (PHSO) in the High Court.’

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BBC News, 2nd December 2014

Source: www.bbc.co.uk

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Ched Evans rape debate: Ofcom to investigate BBC DJ’s comments – The Guardian

Posted December 1st, 2014 in complaints, media, news, rape by tracey

‘The UK media regulator has launched an investigation into comments made by BBC Radio Norfolk DJ Nick Conrad during a discussion about convicted rapist Ched Evans.’

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The Guardian, 1st December 2014

Source: www.guardian.co.uk

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Police watchdog has carried out six investigations into commissioners – The Guardian

Posted December 1st, 2014 in complaints, expenses, news, police by tracey

‘The policing watchdog for England and Wales has carried out six investigations into police and crime commissioners since they took up their posts two years ago.’

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The Guardian, 1st December 2014

Source: www.guardian.co.uk

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Children’s home owner John Allen found guilty of 26 sexual abuse charges – The Guardian

Posted November 27th, 2014 in care homes, carers, child abuse, complaints, news, police, sexual offences, social services by sally

‘The owner of a group of children’s homes has been found guilty of 26 charges of sexual abuse against troubled and vulnerable youngsters who were in his care.’

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The Guardian, 26th November 2014

Source: www.guardian.co.uk

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Stop Retaliating! – NearlyLegal

Posted November 27th, 2014 in bills, complaints, housing, landlord & tenant, news, notification, repairs, time limits by sally

‘The Tenancies Reform Bill has now been formally published following its second reading. The Bill has changed substantially from the original version that was put forward by Sarah Teather MP and drafted by Shelter. We commented on the Bill before as we had seen the version produced at first reading. The Bill has now benefitted from the gentle caress of the Parliamentary Draftsman’s office so it looks entirely different.’

Full story

NearlyLegal, 27th November 2014

Source: www.nearlylegal.co.uk

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Inquiry into paedophile William Vahey finds serious failures at school – The Guardian

Posted November 27th, 2014 in complaints, education, inquiries, news, reports, sexual offences, teachers by sally

‘The headmaster of an elite London school where the US paedophile William Vahey abused more than 60 boys dismissed a complaint about his worrying conduct on a field trip as “unfair pressure” by “vindictive parents”, an independent report in to his criminality has revealed.’

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The Guardian, 26th November 2014

Source: www.guardian.co.uk

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FCA report on complaint handling more optimistic than many feared – RPC Financial Services Blog

Posted November 26th, 2014 in complaints, consumer protection, financial regulation, news by sally

‘The FCA has finally published its report on its review of consumer complaint handling at 15 major retail financial services firms. Despite the expressed intention at the launch of the review last year for phase 2 to “consider firms’ approach to redress and root cause analysis”, the report is explicitly and determinedly forward-looking and does not – as some feared – criticise firms’ failures to root out systemic historic failings and proactively provide redress. In the end, the FCA’s stated aim was to uncover potential barriers to effective complaints handling and developing solutions going forward.’

Full story

RPC Financial Services Blog, 24th November 2014

Source: www.rpc.co.uk

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CPS decide no criminal charges should be brought following investigation into police actions in relation to the Kevin Nunes murder trial – Crown Prosecution Service

‘Operation Kalmia 2 was an investigation to determine whether any offences had been committed in connection with Staffordshire Police’s handling of disclosure of unused material in a prosecution (relating to the death of Kevin Nunes), which resulted in the convictions for murder in the subsequent criminal proceedings being quashed by the Court of Appeal. Following an investigation led by Chief Constable of Derbyshire Mick Creedon and managed by the Independent Police Complaints Commission (IPCC), the Crown Prosecution Service (CPS) was asked to consider allegations in relation to two matters relating to the handling of the murder trial.’

Full press release

Crown Prosecution Service, 19th November 2014

Source: www.cps.gov.uk

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Theresa May unveils shakeup of police disciplinary system – The Guardian

Posted November 19th, 2014 in complaints, consultations, corruption, disciplinary procedures, news, police by sally

‘The Home Secretary, Theresa May, has announced a shakeup of the internal police disciplinary system, including holding hearings in public and ending payoffs for senior officers found guilty of misconduct, to be introduced before the general election.’

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The Guardian, 18th November 2014

Source: www.guardian.co.uk

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Article 6 – the Right to a fair trial – and discrimination in the Armed Forces – Cloisters

‘At a time when the UK’s membership of the European Convention of Human Rights (“ECHR”) and our domestic Human Rights Act 1998 (“HRA”) is a hot political topic, it is timely that the Employment Appeal Tribunal (“EAT”) has handed down a judgment considering Article 6 ECHR in relation to special time limit provisions for discrimination complaints brought by those in the Armed Forces: Duncan v Ministry of Defence.’

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Cloisters, 23rd October 2014

Source: www.cloisters.com

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NHS ombudsman ‘failing families’ – BBC News

Posted November 18th, 2014 in complaints, health, news, ombudsmen, reports by sally

‘The NHS ombudsman – the independent service that investigates patients’ complaints – is “wholly ineffective and failing families”, warns a charity.’

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BBC News, 18th November 2014

Source: www.bbc.co.uk

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The Duty to Inform and Consult under Regulation 13 of TUPE – Tanfield Chambers

‘The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) have provided a wide range of case law since they came into force. Decisions have often been focused on issues such as what constitutes a relevant transfer or the effect ofinsolvency on a transfer. However, there has been surprisingly little case law which deals with the Regulation 13 TUPE duty to inform and consult and the Regulation 15 TUPE claim to a tribunal for a failure to inform and consult.’

Full story (PDF)

Tanfield Chambers, 16th October 2014

Source: www.tanfieldchambers.co.uk

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Regina (Kerman & Co LLP) v Legal Ombudsman – WLR Daily

Posted November 14th, 2014 in complaints, judicial review, jurisdiction, law reports, ombudsmen, solicitors by tracey

Regina (Kerman & Co LLP) v Legal OmbudsmanL: [2014] EWHC 3726 (Admin); [2014] WLR (D) 481

‘The reference to a “person” against whom a complaint had been made “ceasing to exist” in section 132(2) of the Legal Services Act 2007 and rule 2.10 of the Legal Ombudsman Scheme Rules 2013 made thereunder was a reference to the cessation of the firm or legal entity and/or, if different, the “authorised person” subject to the regulatory regime. It was not to be read as a narrow reference to an individual human being ceasing to exist.’

WLR Daily, 11th November 2014

Source: www.iclr.co.uk

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Woman murdered by ex was let down by police, IPCC finds – The Guardian

Posted November 13th, 2014 in complaints, domestic violence, murder, news, police, recidivists, violent offenders by tracey

‘The Independent Police Complaints Commission (IPCC) said on Wednesday that investigations into the killer’s previous crimes were inadequate and there had been a catalogue of inaction and missed opportunities. Katie Cullen, 34, a senior nursing sister, was killed by her former partner Iman Saeed Ghafelipour, in October 2009.’

Full story

The Guardian, 12th November 2014

Source: www.guardian.co.uk

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