“Lawyers are planning a ‘class action’ on behalf of 23 families who contacted them with ‘shocking’ claims of indignities and the most basic failings in care. They believe the families who have contacted them so far about care at Alexandra Hospital, in Redditch, West Midlands, may represent ‘the tip of the iceberg’.”
Daily Telegraph, 17th December 2011
Source: www.telegraph.co.uk